Microsoft Word

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Microsoft

Microsoft Word Training Course

Course Overview

Master professional document creation with our MICT SETA accredited Microsoft Word training. From basic correspondence to complex reports and automated templates, our facilitator-led courses empower you to create polished, professional documents with ease.

Our curriculum is structured to support users at every stage of their professional journey. Whether you are starting with the basics or mastering advanced mail merges and document security, we tailor the content to your needs.

Why Master Microsoft Word?

In today’s professional environment, clear and well-formatted documentation is essential. Our training goes beyond basic typing; we teach you how to utilize Word’s powerful automation tools, styles, and collaboration features to save time and ensure consistency across all business communications.

Course Benefits Include:

  • Interactive Learning: Live, facilitator-led sessions available online or on-site at your premises.
  • Expert Resources: Comprehensive manuals and practical exercises provided for every learner.
  • Professional Certification: Receive a formal Certificate of Attendance upon completion.

Course Outline and Modules

Microsoft Word Beginners Microsoft Word Intermediate Microsoft Word Advanced Microsoft Word for Academics

Course Content

Description: This course will teach you the Microsoft Word skills necessary to create common business documents professionally, efficiently and fast.

Who Should Attend: Information not specified in the document for this level .

Duration: 1 day online/onsite.

Prerequisites: A knowledge of Windows.

Unit Standards: SAQA US # 117924: Use a graphical user interface (gui)-based word processor to format documents (5 credits). NQF level 2.

Module 1: The Microsoft Word environment

  • The Microsoft Word screen. Customise the Quick Access toolbar.
  • The Ribbon - tabs, groups and contextual tabs.
  • The File Menu and using different views.
  • Change the size of the document screen (zoom).
  • Display non-printing characters (show/hide) and customise the status bar.
  • The mini-toolbar and how to get help in Word.

Module 2: Create and save a document

  • Type text in a blank document.
  • Use the automatic spell and grammar checker.
  • Move through the document.
  • Selection techniques and shortcuts.
  • File management: save, close and open a file.

Module 3: Edit a document

  • Set defaults: font, Language, line spacing.
  • Delete text and use Undo.
  • Move and copy text.
  • Use the clipboard to collect and paste text and insert special characters.

Module 4: Text formatting

  • Manual text formatting: Bold, typeface, size, convert case, italic, underline, colour,superscript/subscript.
  • Alignment/Justification.
  • Find and replace.

Module 5: Paragraph formatting

  • Set tabs to align text. Understand indenting.
  • Line spacing.
  • Apply bulleted and numbered lists.
  • Paragraph borders and shading and apply quick styles.

Module 6: Page formatting

  • Insert a page break.
  • Adjust margins.
  • Change paper size and orientation.
  • Add page numbering.
  • Add a header or footer.

Module 7: Proofing and printing a document

  • Spell-check the document.
  • Use the thesaurus.
  • Select a printer.
  • Preview and print the document and cancel printing.

 

Course Content

Description: This course is designed for people who have already used Ms Word and know the basics. In this course you will be able to create numbered reports, tables and use templates, styles and advanced editing techniques.

Who Should Attend: For those who may be self-taught and want to be fast and efficient, or those who struggle with formatting, numbering, and creating tables.

Duration: 2 days online/onsite.

Prerequisites: This course assumes that the delegate understands and uses the basic features of Word daily.

Unit Standards: US # 119078: Use a GUI-based word processor to enhance a document using tables and columns. NQF Level 3.5 Credits.

Module 1: The Word Screen

  • Customising the Quick Access Toolbar.
  • Working with the Ribbon and using dialog box launchers.
  • Word Options.

Module 2: Advanced Text Formatting

  • Text effects and Superscript and subscript.
  • Advanced spacing and position.
  • Format painter and clear formats.
  • Using the clipboard to collect and paste text.
  • Insert non-breaking spaces and hyphens and Borders and shading.
  • Automated Text: Auto text and AutoCorrect.

Module 3: Advanced Paragraph Formatting

  • Space before and after.
  • Line and page breaks: Widow and orphan, Keep with next, Keep lines together, and Page break before.

Module 4: Setting Tabs

  • Understand tabs on the ruler.
  • Setting and clearing tabs.
  • The tab dialog box and creating leader lines.

Module 5: Indents

  • Understanding the ruler and indent types.
  • Setting and clearing indents.

Module 6: Working with large and multiple documents

  • Headers & Footers: Different first page, built-in, and custom headers and footers
  • Section Breaks: Continuous, Next Page, landscape pages, and different page settings.
  • Columns and column breaks.
  • Styles: Understanding, applying built-in styles, modifying styles, and creating your own style.
  • Multi-level lists: create numbered reports, define new lists, and link heading styles to numbering.
  • Create a built-in Table of Contents based on heading styles.
  • View Options: New Window and viewing files side by side.

Module 7: Templates

  • Apply built-in templates.
  • Create, apply, and modify custom templates.
  • Manage multiple users in a corporate environment.

Module 8: Organising information in columns and Tables

  • Create and format columns.
  • Create and format tables, including merging cells and adding borders.
  • Adjust column width/row height and insert/delete columns and rows.
  • Convert text to a table and vice versa. Sort table data and paragraphs.
  • Use formulas within a table.

Course Content

Description: This course is for people who work with graphics and long complex documents. Introduces automation using mail merge and fields.

Who Should Attend: For people who must prepare long contracts, manuals, and tenders with illustrations and tables.

Duration: 1 day online/onsite.

Prerequisites: This course assumes that the delegate understands and uses the basic and intermediate features of Word daily.

Unit Standards: SAQA US ID: 116942: Use a Gui-Based Word Processor to create merged documents. NQF level 3. Credits 3.

Module 1: Text and Page Editing

  • Word Count and Line Numbering. Themes, Designs, and Page Backgrounds.
  • Watermarks, Page Borders, and Cover/Blank Pages.
  • Dictate: convert speech to text.

Module 2: Document Auditing

  • File Properties.

Module 3: Formatting a large document

  • Table of Contents (TOC): Create built-in or custom, update, and modify styles.
  • Bookmarks: Insert, Remove, and Apply.
  • Cross References: Insert using various options, apply, modify, and update.
  • Captions & Table of Figures: Apply captions, create labels, and update table.
  • Hyperlinks: Insert, update, test, and remove.
  • Working with Graphics: Inserting and editing Shapes, SmartArt, textboxes, pictures, and WordArt.

Module 4: Track Changes

  • Customise settings and enable for different users.
  • Lock track changes and manage reviewing pane.
  • Accept/reject changes and insert comments.
  • Mark Document as Final: Understanding and applying the feature.

Module 5: Compare & Combine Documents

  • Difference between compare and combine and applying the options.

Module 6: Mail Merge

  • Create a Data Source or use Outlook Contacts.
  • Create a Main Document and merge with Recipient List.
  • Send personalised emails to multiple recipients.

Module 7: Creating forms

  • Creating a form with fields.
  • Protecting a form for data entry only.

Module 8: Document Protection

  • Protect with password and restrict editing.

Module 9: Signature

  • Create and insert a signature on the signature line.

Course Content

Description: This course is particularly for academics or writers who need tools to prepare formal documents.

Who Should Attend: Academics or writers who need features like document references, different layouts, automatic numbering, styles, and templates.

Duration: 1 day.

Prerequisites: This course assumes that the delegate understands and uses the basic and intermediate features of Word on a daily basis.

Unit Standards: Information not specified in the document for this level .

Module 1: Document Referencing

  • Table of Contents: Create built-in or custom, update, and modify TOC styles.
  • Bookmarks: Insert, Remove, and Apply.
  • Cross References: Insert, apply, modify, and update.
  • Captions and Table of Figures: Apply/remove captions, create labels, and manage table of figures.
  • Footnotes & Endnotes: Insert, convert, locate, and remove. Index: Mark entries, use concordance files, create and update index table.
  • Citations & Bibliography: Select styles, manage sources, and insert/update bibliography table.
  • Table of Authorities: Mark citation text and manage table.
  • Add Hyperlinks to other documents and websites.

Module 2: Formatting using styles

  • Update, Modify, and Create new styles.

Module 3: Managing large documents

  • The Navigation Pane. Create Section Breaks and section headers & footers.

Module 4: Fields

  • Understanding fields, applying field codes, and updating fields.

Module 5: Track Changes

  • Customise settings and enable for different users.
  • Lock track changes and manage reviewing pane.
  • Accept and reject changes and insert comments.
Microsoft Word Beginners
Microsoft Word Intermediate
Microsoft Word Advanced
Microsoft Word for Academics

Course Content

Description: This course will teach you the Microsoft Word skills necessary to create common business documents professionally, efficiently and fast.

Who Should Attend: Information not specified in the document for this level .

Duration: 1 day online/onsite.

Prerequisites: A knowledge of Windows.

Unit Standards: SAQA US # 117924: Use a graphical user interface (gui)-based word processor to format documents (5 credits). NQF level 2.

Module 1: The Microsoft Word environment

  • The Microsoft Word screen. Customise the Quick Access toolbar.
  • The Ribbon - tabs, groups and contextual tabs.
  • The File Menu and using different views.
  • Change the size of the document screen (zoom).
  • Display non-printing characters (show/hide) and customise the status bar.
  • The mini-toolbar and how to get help in Word.

Module 2: Create and save a document

  • Type text in a blank document.
  • Use the automatic spell and grammar checker.
  • Move through the document.
  • Selection techniques and shortcuts.
  • File management: save, close and open a file.

Module 3: Edit a document

  • Set defaults: font, Language, line spacing.
  • Delete text and use Undo.
  • Move and copy text.
  • Use the clipboard to collect and paste text and insert special characters.

Module 4: Text formatting

  • Manual text formatting: Bold, typeface, size, convert case, italic, underline, colour,superscript/subscript.
  • Alignment/Justification.
  • Find and replace.

Module 5: Paragraph formatting

  • Set tabs to align text. Understand indenting.
  • Line spacing.
  • Apply bulleted and numbered lists.
  • Paragraph borders and shading and apply quick styles.

Module 6: Page formatting

  • Insert a page break.
  • Adjust margins.
  • Change paper size and orientation.
  • Add page numbering.
  • Add a header or footer.

Module 7: Proofing and printing a document

  • Spell-check the document.
  • Use the thesaurus.
  • Select a printer.
  • Preview and print the document and cancel printing.

 

Course Content

Description: This course is designed for people who have already used Ms Word and know the basics. In this course you will be able to create numbered reports, tables and use templates, styles and advanced editing techniques.

Who Should Attend: For those who may be self-taught and want to be fast and efficient, or those who struggle with formatting, numbering, and creating tables.

Duration: 2 days online/onsite.

Prerequisites: This course assumes that the delegate understands and uses the basic features of Word daily.

Unit Standards: US # 119078: Use a GUI-based word processor to enhance a document using tables and columns. NQF Level 3.5 Credits.

Module 1: The Word Screen

  • Customising the Quick Access Toolbar.
  • Working with the Ribbon and using dialog box launchers.
  • Word Options.

Module 2: Advanced Text Formatting

  • Text effects and Superscript and subscript.
  • Advanced spacing and position.
  • Format painter and clear formats.
  • Using the clipboard to collect and paste text.
  • Insert non-breaking spaces and hyphens and Borders and shading.
  • Automated Text: Auto text and AutoCorrect.

Module 3: Advanced Paragraph Formatting

  • Space before and after.
  • Line and page breaks: Widow and orphan, Keep with next, Keep lines together, and Page break before.

Module 4: Setting Tabs

  • Understand tabs on the ruler.
  • Setting and clearing tabs.
  • The tab dialog box and creating leader lines.

Module 5: Indents

  • Understanding the ruler and indent types.
  • Setting and clearing indents.

Module 6: Working with large and multiple documents

  • Headers & Footers: Different first page, built-in, and custom headers and footers
  • Section Breaks: Continuous, Next Page, landscape pages, and different page settings.
  • Columns and column breaks.
  • Styles: Understanding, applying built-in styles, modifying styles, and creating your own style.
  • Multi-level lists: create numbered reports, define new lists, and link heading styles to numbering.
  • Create a built-in Table of Contents based on heading styles.
  • View Options: New Window and viewing files side by side.

Module 7: Templates

  • Apply built-in templates.
  • Create, apply, and modify custom templates.
  • Manage multiple users in a corporate environment.

Module 8: Organising information in columns and Tables

  • Create and format columns.
  • Create and format tables, including merging cells and adding borders.
  • Adjust column width/row height and insert/delete columns and rows.
  • Convert text to a table and vice versa. Sort table data and paragraphs.
  • Use formulas within a table.

Course Content

Description: This course is for people who work with graphics and long complex documents. Introduces automation using mail merge and fields.

Who Should Attend: For people who must prepare long contracts, manuals, and tenders with illustrations and tables.

Duration: 1 day online/onsite.

Prerequisites: This course assumes that the delegate understands and uses the basic and intermediate features of Word daily.

Unit Standards: SAQA US ID: 116942: Use a Gui-Based Word Processor to create merged documents. NQF level 3. Credits 3.

Module 1: Text and Page Editing

  • Word Count and Line Numbering. Themes, Designs, and Page Backgrounds.
  • Watermarks, Page Borders, and Cover/Blank Pages.
  • Dictate: convert speech to text.

Module 2: Document Auditing

  • File Properties.

Module 3: Formatting a large document

  • Table of Contents (TOC): Create built-in or custom, update, and modify styles.
  • Bookmarks: Insert, Remove, and Apply.
  • Cross References: Insert using various options, apply, modify, and update.
  • Captions & Table of Figures: Apply captions, create labels, and update table.
  • Hyperlinks: Insert, update, test, and remove.
  • Working with Graphics: Inserting and editing Shapes, SmartArt, textboxes, pictures, and WordArt.

Module 4: Track Changes

  • Customise settings and enable for different users.
  • Lock track changes and manage reviewing pane.
  • Accept/reject changes and insert comments.
  • Mark Document as Final: Understanding and applying the feature.

Module 5: Compare & Combine Documents

  • Difference between compare and combine and applying the options.

Module 6: Mail Merge

  • Create a Data Source or use Outlook Contacts.
  • Create a Main Document and merge with Recipient List.
  • Send personalised emails to multiple recipients.

Module 7: Creating forms

  • Creating a form with fields.
  • Protecting a form for data entry only.

Module 8: Document Protection

  • Protect with password and restrict editing.

Module 9: Signature

  • Create and insert a signature on the signature line.

Course Content

Description: This course is particularly for academics or writers who need tools to prepare formal documents.

Who Should Attend: Academics or writers who need features like document references, different layouts, automatic numbering, styles, and templates.

Duration: 1 day.

Prerequisites: This course assumes that the delegate understands and uses the basic and intermediate features of Word on a daily basis.

Unit Standards: Information not specified in the document for this level .

Module 1: Document Referencing

  • Table of Contents: Create built-in or custom, update, and modify TOC styles.
  • Bookmarks: Insert, Remove, and Apply.
  • Cross References: Insert, apply, modify, and update.
  • Captions and Table of Figures: Apply/remove captions, create labels, and manage table of figures.
  • Footnotes & Endnotes: Insert, convert, locate, and remove. Index: Mark entries, use concordance files, create and update index table.
  • Citations & Bibliography: Select styles, manage sources, and insert/update bibliography table.
  • Table of Authorities: Mark citation text and manage table.
  • Add Hyperlinks to other documents and websites.

Module 2: Formatting using styles

  • Update, Modify, and Create new styles.

Module 3: Managing large documents

  • The Navigation Pane. Create Section Breaks and section headers & footers.

Module 4: Fields

  • Understanding fields, applying field codes, and updating fields.

Module 5: Track Changes

  • Customise settings and enable for different users.
  • Lock track changes and manage reviewing pane.
  • Accept and reject changes and insert comments.

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