Module 1: Introduction to Copilot in Outlook

Learning Objectives

• Understand what Copilot is and how it integrates with Outlook
• Access Copilot in the Outlook interface
• Learn the fundamentals of writing effective prompts

Topics

• Overview of Copilot capabilities
• Navigating the Copilot pane
• How Copilot interprets email context
• Best practices for reviewing AI-generated content

Module 2: Drafting and Editing Emails with Copilot

Learning Objectives

• Use natural language to draft professional emails
• Rewrite emails for tone, clarity, or audience
• Generate responses to incoming messages

Topics

• Creating new emails from prompts
• Rewriting emails (formal, concise, friendly, persuasive)
• Expanding or shortening content
• Adding structure: bullet points, summaries, action items

Hands-On Exercises

• Draft a professional email from a prompt
• Rewrite an email for a different tone

Module 3: Managing Inbox and Email Threads

Learning Objectives

• Use Copilot to summarize long email threads
• Identify key decisions, tasks, and deadlines
• Generate follow-up actions

Topics

• Summarizing conversations
• Extracting commitments and next steps
• Creating follow-up reminders
• Using Copilot to clarify unclear threads

Hands-On Exercises

• Summarize a multi-email conversation
• Generate a follow-up plan from a thread

Module 4: Scheduling and Calendar Management with Copilot

Learning Objectives

• Use Copilot to schedule meetings
• Generate meeting summaries and agendas
• Manage calendar conflicts

Topics

• Scheduling meetings using natural language
• Creating agendas and pre-reads
• Summarizing past meetings
• Suggesting optimal meeting times

Hands-On Exercises

• Schedule a meeting using a prompt
• Generate a meeting agenda from an email thread

Module 5: Advanced Copilot Applications in Outlook

Learning Objectives

• Automate repetitive communication tasks
• Use Copilot to manage tasks and deadlines
• Integrate Copilot with Microsoft 365 workflows

Topics

• Creating tasks from emails
• Drafting recurring communications
• Using Copilot for project updates
• Ethical considerations and limitations

Hands-On Exercises

• Convert an email into a task list
• Draft a recurring weekly update

Module 6: Prompt Engineering for Outlook

Learning Objectives

• Craft precise prompts for email drafting and summarization
• Use iterative prompting to refine results
• Understand how Copilot interprets tone and intent

Topics

• Writing clear, structured prompts
• Using constraints (e.g., “3 bullet points,” “executive tone”)
• Troubleshooting vague or incorrect outputs
• Best practices for consistent results

Hands-On Exercises

• Rewrite weak prompts into strong ones
• Compare different prompt styles and outcomes

Module 7: Real-World Scenarios and Practice

Scenarios

• Responding to customer inquiries
• Managing project communication
• Preparing executive updates
• Handling complex or sensitive emails
• Summarizing long back-and-forth threads

Capstone Activity

Participants complete a full workflow using Copilot:

1. Summarize a thread
2. Draft a response
3. Create follow-up tasks
4. Schedule a meeting
5. Generate a recap

Course Wrap-Up

• Review of key skills
• Common pitfalls and how to avoid them
• Tips for integrating Copilot into daily Outlook workflows
• Final Q&A or assessment